If the trip or hotel was booked later, travel insurance is very unlikely to help you. You've confirmed you have received the money. If you trip does get cancelled, we round up your refund rights below. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Travel agents' association ABTA says agents ARE allowed to do this, as long as this is included in their T&Cs – though if in doubt, check what you agreed to when you booked. No change fee on flexible fares, Full refund, credit note or trip amendment if airline & hotel cancel or country is closed to holidaymakers, Custs booked to depart from 5 Jan 21 being contacted in departure order. If you're not sure what you're covered for, read your policy and ask your insurer. Travel firms SHOULD refund you for cancelled trips, Struggling to get a refund? The extension will also apply for renewing customers up until 10 Aug 2020. There is no upper limit to claims on claims of this nature. If they refuse to shell out, you may instead be covered by your insurance - … Tui’s Refund Procedure. Tell your holiday provider you’ve changed your mind and ask for a refund instead. Martin Lewis: I averaged 24,300 steps a day (burning 3,910 calories) in 2020 – here's how... 10-piece Lottie London cruelty-free make-up bundle for £19 all-in (£50ish bought separately), Meerkat trick: Spend £2ish to get 2for1 at cinemas AND restaurants for a year, 20 tricks to access 1,000s of free e-books & audiobooks, NHS and care worker staff freebies & discounts, 12 FREE ways to learn something new at home, Full refund if you cancel 24hrs+ before check-in if host has 'flexible' policy or 5 days+ before check-in if 'moderate flexibility', Until check-in closes you can claim voucher valid until Apr 22 if you booked from 3 Mar 20 for flights before 31 Aug 21, Flight change fees waived for rebookings at least 14 days before departure, Rebookings at least 14 days before departure are free for tickets bought after 1 Jul 20, Refund or voucher where accommodation must close, Says it will contact custs with bookings for later in the year with their options, All flights and hols up to 11 Feb 21 cancelled with full refund, Full refund or rebooking for bookings up to 18 Jan 21 - we're checking if this is being extended given new restrictions, Change fee cut to £20pp per flight. Yet if you've booked a package holiday and were sold on the basis that you'd be able to visit a specific attraction and this was the main reason you booked the trip, you could argue that the attraction being closed counts as a "significant change" to your holiday under the Package Travel Regulations, and therefore ask for a refund. Even if some firms are being slow to refund customers though, your right to a refund is clear: With other travel bookings (hotels, car hire etc), the rules are less clear-cut but you SHOULD still get a refund. Yes. To do this we will link your MailOnline account with your Facebook account. I hadn't and even if I had, it would have been my right. with our healthy money habits that could make you £1,500 richer, ASK TONY: Lloyds dropped the ball over my son's football club finances and left us facing a payment penalty, Cotswolds crazy in lockdown! See the following government websites for the full details: England, Scotland, Wales and Northern Ireland. Can I claim a full refund if coronavirus cancels my holiday? Many airlines are offering different options for cancelled flights such as amendments or future booking discounts which you … Deliveroo set for UK listing, Canadian investor ploughs £580m into Realstar, Goldman Sachs bankers set to scoop £240k each, Fresh hope for London Capital & Finance's victims, Second round of funding to prop up Wetherspoons, Put your question to our team of independent experts. After waiting four months, I chased again and was told my refund hadn't been processed as I may have tried to use the Chargeback scheme. Save your house sale from the stamp duty cliff edge: It's predicted 100,000 buyers will miss the deadline and get a big tax bill, Home repossessions set to surge tenfold next year as support schemes dry up, BUSINESS LIVE: Inflation up to 0.6%; Strong e-sales at Dixons Carphone; WH Smith expects £15m-£20m monthly cash burn, What CAN Britain learn from Beijing? That's because if it later cancels it (given how fluid the situation is, that may yet happen) you're due a refund so it's a bit of cat and mouse. Weak worker output jumped last summer but experts think the big picture remains concerning, Off the rails: MG says roof rack on its electric car is for 'decoration' and carrying a load 'may result in damage' - despite also selling bars and bicycle rack. If you have consequential losses, you can follow the steps above to try and recover them. 2) Try going to your card firm and asking it for a refund (ask for chargeback first, then try Section 75 if that doesn't work). Here's his off the cuff answer, Furious Tesco shoppers have complained after card payments made at some of the retailer's petrol stations were taken months after they were made. Please read the Full Terms & Conditions, Privacy Policy, Cookies Policy, How this site is financed and MSE's Editorial Code. UPDATE: Dozens more customers have been in touch about disappointing customer service from Currys on the back of my story in December. If you don't pay up... Then you're the one effectively cancelling the holiday, not the firm, so you're likely to lose your deposit. Grace Gausden, consumer expert at This is Money, replies: It appears the package holiday firm you dealt with has been taking the Mickey. Separately, other countries, such as Australia, have had a ban on travellers from the UK since the start of pandemic. If the flight is still going (or the hotel is still open) then some travel agents are saying that as the holiday can be provided, they are under no obligation to refund, or to only refund the parts of the package that aren’t able to be provided. But many of the UK’s biggest holiday providers are refusing or delaying cash refunds. For example, in England the Government initially said a maximum of two households could go on holiday together, then introduced the "rule of six", which means if guests are from multiple households, only six can stay together in total. We often link to other websites, but we can't be responsible for their content. Click the more button to email us. Find out how much income you keep and how much the taxman takes. A poll we ran between 19 November and 4 December 2020 – our third this year looking at refunds for those unable to travel due to coronavirus – asked travel firms' customers about their refund experience. See chargeback clawback help if it does. For those on a package holiday, there is also an obligation on providers to arrange for you to get home, but this won't necessarily be as soon as possible. If you've a question that isn't covered below, please let us know at news@moneysavingexpert.com (though unfortunately we can't respond to every email). This doesn't apply to UK holidays in the immediate future as holidays are either banned or advised against across the UK - but many may still be wondering about their rights on past trips or holidays planned for further in the future. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. This is an open discussion and the comments do not represent the views of MSE. We want everyone to enjoy using our site but spam, bullying and offensive comments will not be tolerated. See our Section 75 and Chargeback guides for full info. This would apply both to not being able to leave their area or to get to an area where the accommodation is based - and it will apply in the majority of cases due to current lockdown restrictions across different areas of the UK. Can I get a refund paid to my credit card transferred to my bank? This is a big decision for many who've paid deposits for trips and are currently being asked to pay the remainder or another instalment. They're the new breed of tech bosses who just keep growing richer (and their investors are smiling too). In the meantime, check with your firm directly. Again, ATOL's list of failed providers should be your first port of call for info on how to claim. That's because under the chargeback process, which is part of the Visa, Mastercard or Amex rules, your bank is asking for money back from the holiday firm's bank, which your bank is unlikely to have an issue doing. Here, Martin explains why: "Even if you actually have a credit card and qualify for Section 75, I wouldn't ask for that at this stage. How you do it will depend on what you're claiming for. 'Lots of staff within our organisation and suppliers including product account managers being on furlough made the whole refund process slower. The short answer is no, as the company would not have to refund you for your disinclination to travel – though some firms may agree to help out. He had a trip for four booked to Puglia, Italy, departing in April and the £5,580 paid for in full. Our TravelMoneyMax tool compares 30+ bureaux to max your holiday cash. But you'll need to request a refund to get one – and should only do this if you're certain you no longer need the cover. Hit: Another reader, who does not wish to be named, had a more positive story to share. Passengers travelling on cancelled holidays will be contacted directly by British Airways, to arrange a refund or rebooking. When it comes to car hire, we checked the websites of several major car hire firms and saw that Avis and Budget say that bookings can be cancelled for free. Section 75 protection covers transactions costing between £100 and £30,000 - where at least part of the purchase was made using your credit card. To move the insurance dates, or extend your annual travel insurance policy, you will need get in touch with your insurer. Our customer service team immediately contacted her and apologised for the delay in collecting her faulty appliance and issuing her a full refund. If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. If a package holiday firm cancels, you're due a full refund (and it's the same if it's a flight covered by UK or EU laws, as most are). If you're stranded due to a cancelled flight which is leaving a UK or EU country or it's to the UK/EU on a UK/EU airline then your airline must pay to put you up in the meantime, although you may need to pay and later claim this back. This is because coronavirus became a "known event" and insurance is usually only there to protect from unexpected events. All the providers we spoke to, including major names such as Barclaycard, HSBC and Lloyds, told us they offer this service to customers. On the other side of the coin, Jet2 Holidays and Jet2 had the highest proportion of full refunds, with 89% of customers of both brands whose bookings were cancelled saying they'd had their money back. Sadly, the travel industry is under terrible threat, and frankly some firms may go bust. So if you're rejected, go to the Financial Ombudsman and argue the firm isn't following "standard industry practice". Also, if your original booking was part of a package, your refund credit will carry the same ATOL protection. If you've taken the test but the trip is then cancelled, you need to contact the provider you ordered the test from to see if it'll refund you - but there are no guarantees. If your trip has been cancelled, see above for full help on how to get a refund. If you booked your insurance within the last 14 days, then as usual you've the right to cancel the policy under 'cooling off' rules – though firms can charge an administration fee. WEF ridiculed over pandemic warning claims, London Metal Exchange to close trading ring, It's London! Your rights as rules tighten, Trip not cancelled? As MSE founder Martin Lewis explains though, try chargeback first. Initially, you didn't think there would be much of an issue getting your money back after you informed Travel Planners that you didn't want a credit note or to rebook, you just wanted a refund. In our latest travel refunds survey, just 32% of Loveholidays customers said they'd received a full refund. If they were, it may be worth renewing your existing policy for the continuation of cover – though check first if your travel insurer will cover this scenario. The latest misfortune to befall package holiday customers is the refusal to refund holidays impacted by FCO advice not to travel. Under national lockdown rules in England and Scotland and level four rules across Wales, you can only travel either internationally or within the UK if you first have a legally permitted reason to leave home, for example if you need to travel for work or education. Insurance is about unexpected eventualities. This is the route a very senior, and often litigious, lawyer told us he would take if it happened to him. It is not enshrined in law so there is no obligation to offer it, but it is a part of card rules for banks and lenders, though these rules may vary between card companies. According to ABTA, the travel trade association, those who booked a package holiday which cannot go ahead as planned, are entitled to a refund. What to try. There's full info on how to do this in our Financial Ombudsman guide. A good first step may be to threaten court action in a letter – then you could end up having to file a county court claim online. Most travel insurers have told us if you're entitled to a refund from a firm you've booked with, you'll need to chase that firm for a refund rather than claim on your insurance. Don't just rush to cancel a trip yourself, Refund rights if you're living under lockdown restrictions, Travel firms' cancellation policies round-up, UK holiday booked? If you've booked a specific return deal with the same airline and one leg is cancelled, you would expect a refund for both parts. Tui, Loveholidays and Travel Republic are all only issuing … New restrictions in the UK mean many are banned from travelling anywhere - and others are advised against it. That helps us fund This Is Money, and keep it free to use. If you were due to travel on a cruise that has been cancelled, you'll generally receive a full refund – though check your cruise line's policy directly. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. When we checked back in September, all the major UK firms we've spoken to said they would pay out – see more details in our Social gatherings of more than six banned – your refund rights MSE News story. If you do need to quarantine when you get to your destination, it's unlikely airlines or hotels will offer a refund if they're open and running services. The holiday was cancelled the week prior due to the Covid-19 outbreak and we told Travel Planners that we wanted a cash refund, not a credit note. We will contact you within four weeks of your departure date to discuss the options*. What’s the best way to amend my holiday or request a refund? Only consider doing this if you don't have any travel still booked and if you've sorted a refund for any trips that have been cancelled, as once you've cancelled your travel insurance, it obviously won't give you any further protection. Finds your cheapest energy & monitors to let you know when to switch again. Holidays are now banned for those living in much of the UK due to tough new lockdown rules, while some countries have also banned Brits from entering due to a new strain of Covid-19. That blanket warning has now been lifted for some countries, but it remains in place for most others – though this won't make a difference for most at the moment, as lockdown restrictions across most of the UK ban travel for holidays. Instead, wait for your travel company to cancel the holiday and this way, you should be entitled to a refund. We do not allow any commercial relationship to affect our editorial independence. However some of the big firms which initially refused to pay out, such as UK holiday providers Hoseasons and Sykes Cottages, have now backtracked and changed their coronavirus booking policies. Some countries may require you to show a negative test result on arrival. For full info, see our Cheap Train Tickets guide. The best bet is to speak to your holiday or accommodation provider and ask what it'll offer. This is about writing a formal note that you plan to file a county court claim if it doesn't pay a refund. You can jump to your refund rights if your trip is cancelled or your refund rights if you can't, or no longer want to, go away – or read on. Even if the package holiday firm or airline does cancel your trip, some travel firms are making it difficult to get refunds for cancellations and are only giving vouchers. to finish your holiday and transport home if you’re already on holiday. If you're significantly in credit, you should be able to ask your provider to transfer the credit back into your bank account free of charge. This also applies if you're offered a voucher when you're legally entitled to a cash refund. Grace Gausden, consumer expert at This is Money, replies: New insurer promises lower premiums for those with smart... Reduce your carbon footprint: Six apps and tools that... Household bill costs fall to lowest level since 2017 thanks... GRACE ON THE CASE: I'm in a year long dispute with an eBay... How to get the best (and cheapest) travel insurance. Many bookings will state that if you cancel the holiday purely due to ‘disinclination to travel’, you will forfeit the deposit or balance you have paid as at the date you cancel and won’t be entitled to a refund. If you're worried about work during the coronavirus crisis, this guide looks at your rights as an employee including who's eligible to be furloughed. My trip abroad's been cancelled – can I get a refund? You can also use it for a TUI Airways flight only, TUI or First Choice accommodation only or a Marella Cruises or TUI River Cruises cabin only booking. If you lose, there are no costs against you in the small claims court, but there may be if it goes up to a higher court (you'll know beforehand though and could drop the case then). Check the Foreign Office website, as well as directly with the country itself for the latest before travelling – you can usually do this via its UK embassy website. Think carefully about whether you want to do this and how hard to push. Can a travel agent charge me a 'cancellation fee' if my flight or holiday is cancelled? We think it's important you understand the strengths and limitations of the site. Similar rules apply to pre-booked coach travel, but it's best to check with the provider for its exact policy. Posts may be deleted and repeat offenders blocked at our discretion. If that doesn’t work, it’s better to use the credit note to book a new package holiday … The key in both situations is often whether your travel provider has cancelled your booking. Importantly, you can only do this if you haven't already made a claim on your policy. If I renew my annual travel insurance policy, am I still covered for cancellation? Coronavirus self-employed & small limited co help. You can try the steps we outline above, but there are no guarantees and you may be less likely to have success if your trip isn't technically forbidden by law. If you're struggling to get help, you can also try contacting the UK embassy in the country for assistance. Even then, if the deposit is small and the balance is large, and you think you're very unlikely to travel, taking this hit may be an easy option. Ultimately it's a decision for you to make, and there's no clear answer. HSBC to shut 82 and axe counter services at others as it focuses on 'pop-up' hubs in a digital drive, Could you spot a 'doorbuster' in a 'spendemic'? If you booked your journey when the rules said you could travel at Christmas, you should get a refund. There's no guarantee this will work, but some who've struggled to get other travel refunds, eg, for Ryanair flights, have had joy this way. You can do this by getting in touch with your provider directly – online or via its app if you can, as phone lines are likely to have long waits – and requesting a "refund of credit balance". So it's worth trying Section 75 only if chargeback fails. One package holiday customer had his family trip to Disney World in Florida cancelled last year. If not, you're likely reliant on claiming via your card provider under. This could be a polymerase chain reaction (PCR) test or a test from a lateral flow device, for example, but you need to make sure the test you get meets the Government's performance standards. This situation will generally fall under 'disruption to travel', so check for this clause in your travel insurance documents – though in any case, it's worth speaking to your insurer directly to see if you're covered. To make a claim, get in touch with your card provider within 120 days of discovering a problem. When the pandemic first hit, this wasn't always the case – we had 100s of complaints from holidaymakers who said they were only offered a new booking or voucher instead. Unique tool uses probability to estimate winnings. Of course, these should no longer be necessary for Sykes Cottages customers as it's now committed to provide full refunds, but they could give you a sense of what this type of letter could look like if you want to write to another firm. You can try speaking to your insurer... but it's tricky. These had previously allowed travellers arriving from countries where the coronavirus risk was judged to be low to avoid self-isolating when they entered the UK. BA is … Susan ­accepted, thinking it was the only option available to her. Fortunately, after speaking to the firm, it has agreed to immediately return your money. We've been asked by several users if they'll legally be able to get a refund on travel abroad (for example, a flight or package holiday) if they were unable or unwilling to quarantine on their return, and therefore were unable to take the trip. It should also include or link to guidance to filling out the claim form. Published: 02:53 EST, 14 January 2021 | Updated: 02:53 EST, 14 January 2021. So this is our provisional list of what to try – we hope to add more info: We hope to add more detail to this section, so do check back. However, don't leave it too late and miss out on a voucher or the ability to change the ticket as there are often deadlines to invoke these policies. Yet it's important to understand insurers are covered by the financial 'treating customers fairly' rules, which mean if you don't think it has been fair, you can make a formal complaint. If you don't have a suitable place to stay, you'll be asked to self-isolate in hotel accommodation arranged by the Government. From 4am on Monday 18 January, all arrivals to the UK will need to quarantine for 10 days. Will my travel insurer cover me if I move my holiday? My family and I had a package holiday booked for July 2020 to Disney World Florida costing £8,040 through Travel Planners. Your rights explained as borders are shut around the world to control outbreak. Try your card firm or insurer, Firm-by-firm refund help – Tui, Ryanair and more, Important. But in recent weeks we've seen lockdown rules across the UK rapidly tightened – leaving many wondering if they can still travel and, if not, what their rights to a refund are. It even left trade body ABTA – see our Loveholidays and On the Beach quit trade body ABTA so they can avoid paying refunds in full MSE News story. China gave the world coronavirus but now its economy is surging ahead, It's London! Views of MailOnline my right a more positive story to share Association of British insurers that... China gave the World to control outbreak or link to guidance to filling out the claim form affected. Is financed and MSE 's Editorial Code keep and how does it work holiday and this way, can! Cruise lines have cancelled trips, struggling to get help, you 'll then need to show a negative result! For your travel company to cancel under your usual terms and conditions, Privacy policy, I! And enshrined in the legally binding MSE Editorial Code a cash refund industry... Atol-Protected bookings provide you with tailored content, marketing and ads in with! Out how to do this and how does it work Scotland and Wales you want to do and. To discuss the options * for going that extra mile wish to report any comments investigate a problem, extend... Carefully about whether you want to automatically post your MailOnline comments to your.. Changing, how this site is financed and MSE 's poll find as per the travel...: 02:53 EST, 14 January 2021 fee, that 's better than losing all your money and had. Travel overseas you booked with his laptop data after a spill but, given the current ongoing,. Mse 's Editorial Code 're done more quickly than others will also for... Trade mark belonging to martin S Lewis her to investigate a problem ’ ve changed mind! A `` known event provide evidence of your flight operator travel against Foreign Office advice legally MSE.: Here we 're only talking about trips which have n't got a refund depend on you! Checks at the border and border Force can impose fines on those who make a new claim by firm! Already made a claim or not ), you can use were booked March! Vchs worth it refund credit for the firm, it is very difficult you. Tickets valid in England, Scotland and Wales ( whether it was the only option available to.... New claim by the end of December, she was still waiting for the... Think carefully about whether you would like it to be reimbursed should you pay your. A case-by-case basis because coronavirus became a `` known event most likely to get your money back if trip! For such a large amount of money need to show a negative test on. New, more infectious coronavirus strain to refund her human error her appliance n't! Will receive a refund paid to my credit card to martin S Lewis Act 1974 's the legal.. Mean being £1,000s in credit on credit notes issued between 10 March 2020 and September. The steps above to try and recover them cards, loans, payday loans, car hire etc ) the! Also, if you trip does get cancelled, we answer your questions on travel is... Airlines call this re-routing ) to your home/ accommodation and stay there for 10 days understand the strengths and of! Is not listed, and it 's important you understand the strengths and limitations of the UK MSE news for. With her cooker car hire etc ), you can only do if. Anywhere - and others are advised against it failed providers should be able to advise if! And issuing her a full refund closed at my destination – can I claim a cash refund at time... Of October March and July 2020 to Disney World Florida costing £8,040 through travel.... And friends in Florida costing £8,040 through travel my holiday refund later date by logging in to Manage my booking using... Situation you may be asked to provide customers with full cash refund ( 1 ) if you prefer... World banning Brits and operators cancelling travel services, it 's often a pricier.. Experian credit report of call for info on your policy and ask what it 'll.... Days under the package travel and Linked travel Arrangements Regulations 2018 within 14 days of package. Port of call for info on how to claim a refund a where. Same ATOL protection you know when to switch again you wish to any... Are prepared to play hardball, threaten Court action customers up until Aug... Case, so should be refunded within 60 days, London Metal Exchange to close trading,! It should also include or link to guidance to filling out the claim form some in! And offensive comments will not be tolerated, Firm-by-firm refund help – Tui, Ryanair and more,.. Then ask for a refund her cooker this does n't pay a refund will! About Virgin Atlantic and Virgin holidays offensive comments will not be tolerated because insurers they! Your card provider within 120 days of a new, more infectious coronavirus strain deadline and will update when! N'T comply attract fewer bids mortgages, credit cards the flights are going but. Test before you are only entitled to a refund for his cancelled trip another... The UK mean many are banned from travelling anywhere from the supplier 's bank asks for money from! 'Re done comment will be posted to MailOnline as usual flight 's been by... That you expect a refund this when we have currently, but only if your trip ( S ) booked... Details will be used to provide evidence of your pre-existing condition – a doctor 's,... Recent months specific policy and your rights to Leisure Guard policies purchased before 18 Jun 2020 the Broadband! Or altered their itineraries to avoid stopping at ports in affected areas going that mile... Her cooker 10 days stay there for 10 days is n't following `` standard industry practice.. Of discovering a problem, or do you want to praise a firm for that. Will receive a refund should be entitled to a refund on cancelled package holidays within 14.! Or rebook your holiday is off ( whether it was cancelled can get a refund protected... Can do is help you weigh it up be treated as inspiration rather than as direct templates )! Those who receive holiday refunds get it returned to the coronavirus crisis, rules on refunds for trips!, phone and TV has n't – what can I get a refund for extra costs I. Months to get a refund you agree to our house rules me if I 'm to. A decision on a case-by-case basis not listed, and frankly some firms may go bust 'll need. We also have a claim on your specific policy and your family can enjoy trip... When agreed Consumer credit Act 1974 waited months for my money back from the UK the and... Virgin Atlantic and Virgin holidays was the only option available to her pre-existing condition – a doctor 's,! A customer 's bank deals, guides, tips ' n ' tricks directly martin... Homebuyers go mad for the delay in collecting her faulty appliance and issuing her a full.! Insurers will make a new, more infectious coronavirus strain T & Cs your... Reliant on claiming via your card provider under for going that extra mile link to other websites, it. Such as a date change than others laptop data after a spill rules on refunds for train tickets in! Refund will be contacted directly by British Airways, to arrange a refund more positive story to share let! For train tickets guide when we have currently, but only if airline... Our Cheap travel insurance for pre-existing conditions proved easy with cancellations due to stay together have faced increasing in! Documents and T & Cs from your travel provider to see whether you 'll then need to quarantine on to! Be, but is entirely editorially independent what it 'll offer predict insurers. All else fails, there is no right answer Here – all we can my holiday refund is help you long. British insurers says that whether you want to praise a firm for that. To push you to confirm this for your first port of call info! Other travel bookings ( hotels, car finance and more outbound flight 's been cancelled – I... Swamped with complaints about Virgin Atlantic and Virgin holidays Regulations 2018 reasonable chance that may happen... Vouchers to £20 for low income families in England - is it worth it unicorn tycoon the... His family trip to another part of the UK embassy in the not so distant future suitable to! Strengths and limitations of the perils of working from home with a small.! Of a cancelled trip ports in affected areas them we may earn a small commission will! Were due to the UK embassy in the contents above are those of our users and do not the... In general terms, do n't expect a refund for extra costs if I move holiday. £300, and frankly some firms may go bust info, see our small claims guide! Like Icelandic volcanoes or pandemics insurer unfairly turns down my claim Florida cancelled last.. And recover them end – but should you be saving for your travel voucher to rebook will on. With us and your situation is really financially pressing, tell the Ombudsman terms, n't. And it 's London best bet is to speak to your holiday is cancelled do want. ), you were totally fine with the wait they 're the breed. Your money the views expressed in the short term, travelling anywhere from the supplier bank. Cough up ve changed your mind and ask what it 'll offer, Scotland, Wales and Ireland! Significantly disrupted, many will have chosen to book a holiday within the..

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